By accessing our Site (hereafter defined), you are consenting to the information collection, if any, and our use practices, and the international transfer of personal data, described in this Privacy Statement, as modified from time to time by us. If we decide to change our Privacy Statement, we will post a new statement on our Site and change the date at the top of the statement. Therefore, we encourage you to check the date of our Privacy Statement whenever you visit this Site for any updates or changes.
California law permits our established consumer customers who are California residents to request information regarding disclosure of personal information to third parties for direct marketing purposes. Some Socionext companies may make such disclosures to a number of Socionext affiliates, or with your consent to third parties. Our policy is to allow you to either opt out from or to opt in to such disclosure; for a cost-free means to exercise your right, see below Opt Ins and Opt Outs.
The us.socionext.com web site (the “Site”) is hosted by the Socionext Group for use only by Socionext affiliates.
The Data We Collect and How We Use It
We may collect information from users as described below, such as name, address, email, purchase details, company name, position, inquiry details, telephone numbers, and credit card/payment information, for the following purposes:
To respond to requests and inquiries. To respond to requests for sales or product information, support or contact inquiries, event or training registration, downloads, warranties, e-commerce transactions, newsletters, surveys or contests; and share it with Socionext affiliates, resellers and distributors, consultants and service providers, both domestically and internationally, as a general matter, to fulfill these and other purposes.
As part of the communication connection itself. We may collect any information your browser provides such as network routing ( IP address, referring URL, domain names, landing page, forward proxy), browser type and locale, web statistics (pages viewed, order, date, time) and a query to see if there are "cookies" previously set by the Site. This is for website statistical analysis, user verification, to facilitate log in, maintain an external application session, or other site navigation procedures. We may use hosted 3rd party web analytical services to track and report on visitor behavior on our websites. These services may set a small piece of tracking code that uses Socionext domains’ information stored in cookies on the visitor’s hard drive. A cookie is a small piece of information sent by a Web server to store on a Web browser so it can later be read back from that browser. While we don't offer an opt-out on the site for cookies, browsers may provide you with optional control over cookies.
To engage in transactions or communications. Name, address, email, purchase details, telephone numbers, and credit card/payment information may be collected and stored as part of the transaction history. We may need to share some of this information (address, payment) with our affiliates, third party service providers such as delivery services, credit card clearing houses and other third parties that are required to accomplish the transaction. We, our affiliates, or our third party service providers, may also collect billing information and payment information such as credit card number to perform the online sale. Certain specific information such as bank account number or social security number are only required if an agreement is being entered into. Affiliates and third party service providers are only allowed to use the information provided for to accomplish the transaction and not for other purposes.
To provide sales, service and support, respond to user inquiries, registration for newsletters, product information and quotes for product and equipment purchase. We may share contact information, both domestically and internationally, with the appropriate Socionext affiliate, group sales person, distributor, reseller, service provider or consultant to fulfill your request.
To select content and tailor marketing to user needs. Information collected from site navigation, log files, and forms may be used to display web site content and navigation that is most relevant. Information from purchases, registration and inquiries may be used to provide you with notices of product releases and service developments that address your needs and requirements. Marketing notices are subject to the general opt-out elections.
To provide information on educational events or relevant programs. We occasionally co-sponsor events with alliance partners that provide services of potential benefit to Socionext customers. We may provide information on such events and services to users who have indicated interest in the subject matter or service.
To power joint sales or product promotions. Socionext and its alliance partners may engage in joint events or provide bundled products. Such promotions will always reference the channel or alliance partners involved. Examples could include: joint seminars and sales promotions, jointly developed products and joint announcements. Socionext and our alliance partner(s) will have access to that information. We may have no control over privacy practices of alliance partner(s), so we advise you to review the privacy policies of these alliance partners before providing any personal information.
To follow up on your registration for, or attendance at, a Socionext event. Users, who sign up for an event or training session may be contacted to see if any follow up is appropriate. This is in addition to any contact that may be required to confirm payment or provide logistical information and updates related to the conference or training session. Please consult the supplemental privacy statement on the specific conference site for more information.
To comply with laws and law enforcement. We may provide personally identifiable information to comply with law enforcement, legal processes, and legally mandated reporting and disclosure.
To offer participation in surveys or contests. We may provide you with the opportunity to participate in contests or surveys on our site. If you decide to participate, we will request information such as your name, email, shipping address to notify contest winner and award prizes. This information is also used to send participants an email newsletter with marketing information on new product offerings and services. We may collect additional personal information to confirm your eligibility for a prize. We may use a third party service provider to conduct these surveys or contests; that company is prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information that is collected through a survey or contest with other third parties, unless prior notification is given.
To engage third party service providers to perform services. We will put in place reasonable restrictions to maintain proper use of your personal information by such providers.
Referral Service. We may provide functionality for you to send, as a one-time email, a page, product information or job opportunity to a friend. We do not retain personal information gathered in this transaction.
There are several ways to opt-in to or opt-out of the transfer of your personal data to Socionext affiliates or third parties for their direct marketing purposes.
- At the point of collection you may be informed of such transfer and you opt-in by providing your personal data.
- You may opt-out of email marketing as part of the registration process.
- If you receive a commercial email from a Socionext affiliate, you may follow opt-out instructions in the commercial email.
- You may send a letter, and identify the company, product or service, your email, and your specific request, so that we can remove you from the correct contact list, to:
Socionext America Inc., Privacy, 1250 E. Arques Avenue, M/S 335, Sunnyvale, CA 94085.
- You may opt-out from a Socionext company’s transfer of your personal data to a third party for the third party’s direct marketing purposes using any other instructions that may be provided at the point of collection for the Socionext company that engages in such transfer of personal data.
Links to Other Sites
For your convenience, we provide links to websites beyond our control, such as to third party sites as well as to sites of our affiliates that we believe may be of interest. You are advised to check the privacy policies of those sites before providing your personal information to them.
We provide you with the ability to create an account or profile of information on different portions of the site. You may update this information either online or using email links. You may update this information online by logging into the account you created on the site or through email links that can be found on a Contact page.
We are concerned with the security of the personally identified information we have collected. We have in place reasonable safeguards to protect your personal information against misuse or unauthorized access to the data. This may include firewalls, encryption, passwords and password updates, and limiting access to designated personnel.
International Data Centers
Our primary data centers are in the USA and Europe.We may give restricted access to the information provided by customers to the appropriate Socionext affiliate, office, distributor, agent or consultant to deliver the service or information requested by the customer. Some of these data recipients may be outside of the USA.
Date Created: Nov. 5, 2015
Last Updated: Feb. 24, 2016
If you have questions about our privacy practices and/or policies, please contact us via email, or write to: Socionext America Inc., Privacy, 1250 E. Arques Avenue, M/S 335, Sunnyvale, CA 94085.